Last Updated: 22/05/2025

1. Introduction

This Privacy Policy describes how Devscope LLC (“Company,” “we,” “us,” or “our”) collects, uses, and protects your information when you use the IntelliWP WordPress plugin (“Plugin”). We are committed to protecting your privacy and ensuring transparency about our data practices.

By using the Plugin, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information we collect

2.1 Information you provide directly

  • Account information: Email address, name, and billing information when you purchase or register for the Plugin
  • License information: License keys and domain registrations for Plugin activation
  • Support communications: Information you provide when contacting our support team
  • Feedback and surveys: Responses to voluntary surveys or feedback requests

2.2 Automatically collected information

  • Plugin usage data: How you interact with the Plugin features, frequency of use, and feature preferences
  • Technical information: WordPress version, PHP version, server configuration, and Plugin version
  • License verification data: Domain verification, activation status, and license validation
  • Error logs: Technical error information to help us improve the Plugin functionality
  • Analytics data: Aggregated and anonymized usage statistics

2.3 Content processed through the plugin

  • User-generated content: Text, posts, pages, and other content you choose to process using the Plugin’s AI features
  • AI interactions: Prompts, commands, and responses generated through the Plugin’s AI functionality

3. How we use your information

3.1 Primary purposes

  • Service provision: To provide, maintain, and improve the Plugin functionality
  • License management: To verify licenses, prevent unauthorized use, and manage subscriptions
  • Customer support: To respond to your inquiries and provide technical assistance
  • Communication: To send important updates, security notices, and service announcements
  • Payment processing: To process payments and manage billing

3.2 Secondary purposes

  • Analytics and improvement: To understand usage patterns and improve the Plugin
  • Security: To detect and prevent fraud, abuse, and security threats
  • Legal compliance: To comply with applicable laws and regulations
  • Marketing: To send promotional communications (with your consent where required)

4. Third-party services and data sharing

4.1 OpenAI integration

The Plugin integrates with OpenAI’s API services to provide AI-powered functionality:

  • Data transmission: Content you process through the Plugin is sent to OpenAI for processing
  • OpenAI’s policies: This data transmission is governed by OpenAI’s Privacy Policy and Terms of Service
  • Your API keys: You provide your own OpenAI API keys, and your usage is subject to OpenAI’s policies
  • No storage guarantee: We cannot control how OpenAI handles your data

Important: Please review OpenAI’s Privacy Policy at https://openai.com/policies/privacy-policy

4.2 Payment processors

We use third-party payment processors to handle billing and payments:

  • Stripe: Payment processing and subscription management
  • PayPal: Alternative payment processing (if applicable)

These services have their own privacy policies governing the collection and use of payment information.

4.3 Other service providers

We may share limited information with:

  • Hosting providers: For Plugin delivery and updates
  • Analytics services: For aggregated usage analytics (anonymized data only)
  • Email services: For customer communications and support
  • Security services: For fraud detection and prevention

4.4 Data sharing limitations

We do not:

  • Sell your personal information to third parties
  • Share your content with third parties except as necessary for Plugin functionality
  • Use your content for training our own AI models
  • Access your WordPress admin panel or website content beyond Plugin functionality

5. Data retention

5.1 Account and license data

  • Active licenses: Retained for the duration of your license plus 2 years for support purposes
  • Inactive licenses: Deleted 3 years after license expiration
  • Payment records: Retained for 7 years for tax and legal compliance

5.2 Usage and technical data

  • Usage analytics: Aggregated data retained indefinitely (anonymized)
  • Error logs: Retained for 1 year for debugging and improvement
  • Support communications: Retained for 3 years for quality assurance

5.3 Content data

  • Processed content: We do not store content you process through the Plugin
  • Temporary processing: Content may be temporarily cached for processing but is not permanently stored
  • API logs: Basic API usage logs retained for 30 days for debugging purposes

6. Data security

6.1 Security measures

We implement appropriate technical and organizational measures to protect your information:

  • Encryption: Data transmission is encrypted using industry-standard protocols
  • Access controls: Limited access to personal information on a need-to-know basis
  • Security monitoring: Regular monitoring for security threats and vulnerabilities
  • Secure infrastructure: Use of reputable hosting and security services

6.2 Data breaches

In the event of a data breach that affects your personal information, we will:

  • Notify you within 72 hours of discovery
  • Provide details about the nature of the breach
  • Explain the steps we are taking to address the issue
  • Offer guidance on protecting yourself

6.3 Limitations

While we implement strong security measures, no system is completely secure. You acknowledge the inherent risks of internet transmission and storage.

7. Your rights and choices

7.1 Access and control

You have the right to:

  • Access: Request information about the personal data we have about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal requirements)
  • Portability: Request a copy of your data in a portable format
  • Objection: Object to certain processing of your personal information

7.2 Communication preferences

You can:

  • Unsubscribe: From marketing communications at any time
  • Update preferences: Modify your communication preferences in your account
  • Opt-out: Of non-essential communications while maintaining service notifications

7.3 License management

You can:

  • Deactivate: Remove the Plugin from unauthorized domains
  • Cancel: Terminate your license and request data deletion
  • Transfer: Move your license to different domains (subject to license terms)

8. Cookies and tracking

8.1 Plugin-related tracking

The Plugin may use:

  • Local storage: To store license information and user preferences
  • Session data: For temporary functionality during your WordPress session
  • Analytics cookies: For usage analytics (anonymized)

8.2 Website cookies

Our website uses cookies for:

  • Essential functionality: Login sessions and security
  • Analytics: Understanding website usage (Google Analytics or similar)
  • Marketing: Tracking conversions and advertising effectiveness

You can control cookies through your browser settings.

9. International data transfers

9.1 Data location

Your information may be processed in:

  • United States: Our primary servers and processing location
  • Third-party locations: Where our service providers operate
  • OpenAI servers: For AI processing (governed by OpenAI’s policies)

9.2 Transfer safeguards

When transferring data internationally, we ensure appropriate safeguards through:

  • Standard contractual clauses: With service providers
  • Adequacy decisions: For transfers to countries with adequate protection
  • Certification programs: Such as Privacy Shield successors where applicable

10. Children’s privacy

The Plugin is not intended for use by children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

11. California privacy rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act:

  • Right to know: Categories and specific pieces of personal information collected
  • Right to delete: Request deletion of personal information
  • Right to opt-out: Of the sale of personal information (note: we do not sell personal information)
  • Right to non-discrimination: For exercising your privacy rights

To exercise these rights, contact us at support@intelliwp.chat.

12. European privacy rights (GDPR)

If you are in the European Economic Area, you have rights under the General Data Protection Regulation:

  • Legal basis: We process your data based on contract performance, legitimate interests, and consent
  • Data protection officer: Contact us for data protection inquiries
  • Supervisory authority: You may lodge complaints with your local data protection authority
  • Withdrawal of consent: You may withdraw consent for processing based on consent

13. Changes to this privacy policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Email notification: To your registered email address
  • Plugin notification: Through the Plugin interface
  • Website posting: Updated policy posted on our website

Continued use of the Plugin after notification constitutes acceptance of the updated Privacy Policy.

14. Contact information

For questions about this Privacy Policy or our privacy practices, please contact us:

Data Protection Contact:
Devscope LLC
Email: support@intelliwp.chat
For privacy-specific inquiries, please include “Privacy Policy” in your subject line.

15. Effective date and acknowledgment

This Privacy Policy is effective as of the date listed above. By using the IntelliWP Plugin, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.